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Service Announcement:

MSN Direct service will be available only until January 1, 2012. Learn more.

Smart Watches

Overview | Service Plans | Coverage

Service Announcements and Software Updates

IMPORTANT SMART WATCH ALERT:

Future versions of Windows Live Messenger (beginning with version 9.0) will NOT be compatible with sending messages to Smart Watches. If you would like to continue using this feature on your Smart Watch, we recommend that you do NOT upgrade to Windows Live Messenger 9.0, and instead continue to use your existing version.

If you experience any difficulties, please call MSN® Direct Customer Service at 1.866.658.7032.

  •  Overview
    Smart Watches for MSN® Direct have sold out and are no longer for sale.

    While we continue to move forward with MSN Direct and seek out new opportunities for devices that would benefit from the MSN Direct service, we, along with our watch partners, do not have immediate plans to create a new version of the Smart Watch, as we are focused on other areas of our business. We will maintain support of our watch customers and continue to deliver information to Smart Watches, but we do not plan to increase our investment in the watch business going forward.

    We have appreciated all of the comments and feedback that the Smart Watch community has provided — this feedback has been incorporated in every step of the way as we develop new products and leverage our assets within the MSN Direct service. We are proud of the new products that have incorporated our technologies: MSN Direct for GPS navigation systems.

    It is encouraging to think that these grew out of the Smart Watch initiative — demonstrating great traction for Microsoft.
    Thank you for your support.
  •  Service Plans
    MSN® Direct offers two subscription plans that fit your information needs: Smart Plan and Smart Plan Plus. (Note: MSN Direct content is in English only.)

    Both paid MSN Direct subscription plans offer the following channels:

    • News
    • Weather
    • Sports Scores
    • Movie Times
    • Stock Quotes
    • Traffic
    • Daily Diversions
    • Horoscopes
    • Lottery
    • Downloadable Watch Faces

    MSN Direct: Smart Plan Plus*

    With Smart Plan Plus, you'll get a year of all the MSN Direct channels listed above PLUS  Microsoft® Office Outlook® calendar synchronization for your appointments for $59.95 + applicable taxes per year in the United States, or $79.95 + applicable taxes per year in Canada.

    Activate Smart Plan Plus Now!

    $59.95/yr (US)

    $79.95/yr (CA)

    MSN Direct: Smart Plan*

    With Smart Plan, you'll get a year of all the MSN Direct channels listed above for $39.95 + applicable taxes per year in the United States, or $54.95 + applicable taxes per year in Canada.

    Activate Smart Plan Now!

    $39.95/yr (US)

    $54.95/yr (CA)

    Automatic Service

    MSN Direct Smart Watches receive the following channels without a subscription, and activation is not necessary:
    • Local Weather (High/Low for local cities)
    • International News
    • Stock Indices
    • Monthly Calendar

    Free!

    * You must agree to the MSN Direct Subscription Agreement to access the service. Subscribing to MSN Internet Software or MSN Dial-up is not required to access MSN Direct. MSN Direct is available to residents in the 50 United States, the District of Columbia, and Canada. To receive MSN Direct on an MSN Direct-ready device, you must be within an MSN Direct coverage area; check the current coverage maps available at direct.msn.com. Internet access is required for the on-line activation of your MSN Direct account. A major credit or debit card is required. Following your trial period (if any), the then-current price for the standard monthly or annual pre-paid MSN Direct service plan will be automatically charged to your credit card until you cancel your subscription. Prices are subject to change. Regular charging of watch is required for use. SAFETY FIRST: Watches can be worn anywhere so use the service sensibly and safely.

  •  Smart Watch Support

    Contact MSN® Direct Support for help with your subscription, such as an explanation of your bill, general sales information, or how to cancel your account.

    1-866-658-7032

    Smart Watch Support Hours

    Monday - Friday8:00am-12:00am EST
    Saturday - Sunday8:00am-9:00pm EST
    For Smart Watch questions, visit www.direct.msn.com.
  •  Smart Watch User Guide

    Select the user guide(s) corresponding to your watch model below:

    Abacus 2006

    • Reference Manual for Abacus Smart Watch 2006
    • Quick Start Guide for Abacus Smart Watch 2006
    • Bracelet Adjustment Guide for Abacus Smart Watch 2006

    Tissot High-T

    • Reference Manual for Tissot High-T

    Swatch Paparazzi

    • Reference Manual for Swatch Paparazzi

    Suunto n3

    • Reference Manual for Suunto n3

    Fossil

    • Reference Manual for Fossil Smart Watch
    • Quick Start Guide for Fossil Smart Watch

    Suunto n3i

    • Reference Manual for Suunto n3i
    • Quick Start Guide for Suunto n3i

    Abacus

    • Reference Manual for Abacus Smart Watch
    • Quick Start Guide for Abacus Smart Watch

    Suunto n6HR

    • Reference Manual for Suunto n6HR
    • Quick Start Guide for Suunto n6HR

    You must have Adobe® Acrobat® Reader® installed in your computer to read these user guides. You can download the latest version of Acrobat Reader for free from Adobe's website.
     

  •  Coverage
    To view coverage areas for Smart Watches, please visit Smart Watch Coverage.
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